Connection help
Email support@abcinternet.ca, or call our trusted partner CP Electronics at 1-236-300-4930.
Email technical supportSupport
Help with your connection, account or billing.
Customer support
Let’s get you back online.
Choose the option that matches what you need.
Account and billing
For billing questions, email bob.allen@abcinternet.ca or call 1-888-678-4488.
Email billingPolicies
The rules that apply to everyone using ABC Internet services.
Acceptable Use PolicyQuick checks
Before you contact support.
A couple of minutes here can save you a call.
- Is it one device or every device?If only one device is affected, restart it and reconnect it to your Wi-Fi.
- Check your equipmentMake sure your router and power supplies are plugged in with their lights on, then restart the router.
- Have your details readyYour name, service address and a short description of the problem help us find the answer faster.
Security reminder: a fraudulent email offering “free internet” is circulating. It is not from ABC Internet. If you are unsure whether a message is from us, check News & Alerts or contact us directly.
Still need help?
Talk to our team.
We’ll point you to the right person.